Technical Support
To ensure user experience, Boyin team engineers provide technical support to customers 24/7 and respond quickly to customer feedback.
Boyin has shifted its research and development focus to robot application scenarios, designing adaptive application solutions based on factors such as job types and working conditions, and integrating demand factors.
Boyin uses more sophisticated and intelligent harmonic reducers to help upgrade robots and lead industry development.
Boyin uses a digital R&D system to establish product optimization models to achieve precise calculations, provide customers with efficient customization solutions, and promote robot iteration and upgrading.
Boyin designs the tooth shape and overall components of the harmonic reducer in the early stage, and predicts the performance, motion range, collision detection, peak load, and calculated input load of the mechanical system through finite element simulation analysis. Afterwards, the product is processed and formed. In the later stage, Boyin carries out a series of tests, including break-in testing, load testing, fatigue testing, and other long-term verifications, to ensure that the product meets strict data requirements. Otherwise, it will need to return to the early design stage.
for the processing of the three major components of the harmonic reducer (rigid wheel, flexible wheel and wave generator), Boyin has introduced world-class high-precision and high-efficiency imported equipment, providing sufficient guarantees for product accuracy and stability, while greatly increasing production capacity.
the flexible wheel is a key component of the harmonic reducer. Boyin improves the mechanical properties of the flexible wheel through multiple heat treatment processes and special surface treatment during the manufacturing process, thereby ensuring the reliability and stability of the product and greatly improving the service life of the flexible wheel.
Boyin implements full process monitoring of incoming materials, processing, assembly, testing, etc., including material composition analysis before incoming materials, metallographic testing, various data detection during processing, tooth shape analysis during assembly, assembly testing, and load, fatigue, back clearance and transmission accuracy test, etc., in order to implement strict monitoring in the production process.
the harmonic reducer has undergone a series of rigorous testing before leaving the factory, including three-dimensional dimension measurement, gear detector tooth shape analysis, the tests of back clearance, torque, transmission efficiency, etc. Through this method, Boyin has achieved the five tests and three major performance diagnoses for the flexible wheel, ensuring that the flexible wheel is strong and powerful, and the harmonic wave is strong, as well as ensuring that the quality of the delivered harmonic reducer is controllable (as shown in the picture of CNAS10 test on the right )
We know how important fast response and uptime are to you. When response time is critical, we act as your backup resource. You can count on the Product Support team to help you when you need it most.
To ensure user experience, Boyin team engineers provide technical support to customers 24/7 and respond quickly to customer feedback.
On-site installation guidance, operation and commissioning, troubleshooting, product repair, technical upgrade services, and preventive maintenance services for products.
We have a complete product spare parts center, which can send the necessary spare parts for equipment failure to customers in a timely and accurate manner, shortening the processing time for production interruption due to equipment failure.
Product Manual + Physical Properties
